Shipping policy
At DNF Jewellers, we strive to provide our customers with a seamless shopping experience, from browsing our exquisite collection to receiving your purchase at your doorstep. Here are our shipping and delivery policies
- Standard Shipping: Delivery within 3-7 business days for $10 to all over Australia
- International Shipping: Delivery within 7-21 business days for $30 to selected international destination
Order Processing Time
Orders are processed within 1-2 business days. You'll receive a confirmation email with tracking information once your order has been shipped.
International Shipping
We ship internationally to selected countries. International shipping rates and delivery times vary based on the destination. Please contact our customer service team for more information.
Secure Packaging
All orders are carefully packaged to ensure the safety of your jewellery during transit. We use discreet, unmarked packaging to prevent theft and ensure your privacy.
Tracking Your Order
Once your order is shipped, you'll receive a tracking number via email. You can use this number to track your package on our website or the courier's tracking page.
Delivery Issues
If you experience any issues with your delivery, please contact our customer service team at dnfjewellers@gmail.com. We're here to assist you and ensure your complete satisfaction.